Tracking Information Tracking numbers will be uploaded to the order page and sent to your email inbox. It may take up to 24 hours for the tracking page to show the most recent information.
Returned Packages Please double check your order before checking out. Is your shipping address correct? Are the items in your cart correct (buffer shaft size, year, model, etc)? Any packages returned to us because of an incorrect address or item will incur a $10 fee.
We are not to be held responsible for stolen or lost packages, packages sent to the wrong address, or refunding/replacing packages in these scenarios. It is the customer's responsibility to file all shipping claims.
Returns We accept returns within 14 days after your item has been delivered. If 14 days have gone by since your item was delivered, unfortunately we cannot offer you a refund. To initiate a return please send us an email at sales@prymemx.com. To be eligible for a return, your item must be in the same condition that you received it. The item must be unused / unworn and original tags attached. No returns allowed on sale/clearance items.
Returned Packages Please double check your order before checking out. Is your shipping address correct? Are the items in your cart correct (buffer shaft size, year, model, etc)? Any packages returned to us because of an incorrect address or item will incur a $10 fee.
Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or Missing Refunds If you haven’t received a refund for your return yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@prymemx.com.
Shipping Costs You will be responsible for paying the return shipping costs of your item. Additionally, the original shipping costs will not be refunded.
Exchanges If you need to exchange an item, please see our refund policy above and include exchange instructions with the return. We do not offer exchanges on out of stock items. If the item is out of stock then we will refund you instead. The buyer is responsible for all shipping costs on exchanges.
Incorrect or Defected Item If we made a mistake with your order, please contact us at sales@prymemx.com. We will provide a return label if an exchange needs to be made. You must notify us within 14 days of delivery of any defects with the item. Any claims past 14 days will be considered wear and tear, and cannot be replaced.
Customer Reviews
I’ve been super impressed with the plastic polishing wheels! I bought the #1 and #2 wheels and the compound. I have been able to restore some pretty rough plastics! Definitely worth the money!
Thanks for your feedback Braxton! It's great to hear the wheels are making a difference for you. Your business is greatly appreciated!
After wet sanding, my fuel tank, I tried several different methods of polishing and a heat gun. However, the tank still remained dull. I purchased the plastic polishing kit from Pryme and was pleasantly surprised at how well of a job it did. I also purchased the coarse and fine scotch bright wheels. I would recommend both of these products to anyone.
Thanks for sharing your feedback on the wheels! That CR tank turned out beautiful, nice work polishing that up! Your support of Pryme is much appreciated.
