Tracking Information Tracking numbers will be uploaded to the order page and sent to your email inbox. It may take up to 24 hours for the tracking page to show the most recent information.
Returned Packages Please double check your order before checking out. Is your shipping address correct? Are the items in your cart correct (buffer shaft size, year, model, etc)? Any packages returned to us because of an incorrect address or item will incur a $10 fee.
We are not to be held responsible for stolen or lost packages, packages sent to the wrong address, or refunding/replacing packages in these scenarios. It is the customer's responsibility to file all shipping claims.
Returns We accept returns within 14 days after your item has been delivered. If 14 days have gone by since your item was delivered, unfortunately we cannot offer you a refund. To initiate a return please send us an email at sales@prymemx.com. To be eligible for a return, your item must be in the same condition that you received it. The item must be unused / unworn and original tags attached. No returns allowed on sale/clearance items.
Returned Packages Please double check your order before checking out. Is your shipping address correct? Are the items in your cart correct (buffer shaft size, year, model, etc)? Any packages returned to us because of an incorrect address or item will incur a $10 fee.
Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or Missing Refunds If you haven’t received a refund for your return yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@prymemx.com.
Shipping Costs You will be responsible for paying the return shipping costs of your item. Additionally, the original shipping costs will not be refunded.
Exchanges If you need to exchange an item, please see our refund policy above and include exchange instructions with the return. We do not offer exchanges on out of stock items. If the item is out of stock then we will refund you instead. The buyer is responsible for all shipping costs on exchanges.
Incorrect or Defected Item If we made a mistake with your order, please contact us at sales@prymemx.com. We will provide a return label if an exchange needs to be made. You must notify us within 14 days of delivery of any defects with the item. Any claims past 14 days will be considered wear and tear, and cannot be replaced.
Customer Reviews
Very satisfied with there knowledge of products and support 100%. Thank You
The kit worked out mostly great! The ease of use is amazing. The holes perfectly lined up. Only problem I ran into was the bolts were a little to long that came with the kit. I ended up using the bolts in my car bolt kit. No biggie. This could be error on my part? Not sure. But it looks amazing!
Easy install and transforms the front end of the bike to match the 4fatty! Very pleased
Thanks for sharing your feedback! Your support of Pryme is greatly valued!
Love the attention to detail with all the hardware to create the cleanest conversion. 2002 to 2023 fit perfectly. Even Thor approves
Turned out great Brian, thanks for sharing those pictures! Happy to hear you're happy with the kit. Your support of Pryme is greatly appreciated.
Fit my bike perfectly gave it a nice modern restyle touch without having to spend a lot on a whole restyle kit. Really want to see the protective covers and grips back in stock for other add ons
Thanks for the great feedback Zach! Your review is much appreciated. The guards will be available within a few weeks.
